END-USER LICENSE AGREEMENT FOR Design Connected PRODUCTS
The following sets forth the terms and conditions of use of the Design Connected Content and Design Connected Software (Design Connected Products) and governs the relationship between Design Connected EOOD as Licensor and the end-user of Design Connected Products as Licensee.
For the purposes of the present License Agreement, the terms and phrases listed below shall have the following meaning:
a. Design Connected EOOD (Design Connected), a limited liability company, duly incorporated and existing under the laws of the Republic of Bulgaria, with seat and registered address in Plovdiv, 25 General Gurko Str., Bulgaria, registered under the Bulgarian Value Added Tax Act under VAT No BG160127900. Design Connected is a producer of Content and Software within the meaning of the Bulgarian Copyright and Related Rights Act with respect to the Design Connected Content and Software. The Headquarter office address is Plovdiv, Hristo Botev Blvd, 92B, Floor 3 with phone number +359 32 539 170.
b. “Design Connected Products” or “Products” are Design Connected Content and Design Connected Software.
c. “Design Connected Content” is a Content organized as a catalog of three-dimensional models of original interior design products (including but not limited to furniture, accessories, lamps, carpets, etc.), which are created by Design Connected.
d. “Design Connected Software” are software applications, tools and scripts developed by or under the guidance of Design Connected. This includes the digital assets manager Connecter and the 3ds Max gamma tool.
e. In this Agreement: “you” or the “Client” or the “End-user” means you or, if you are accepting on behalf of your employer or member account entity, then “you” means that employer or entity and affiliates; “Design Connected” or “we” means Design Connected EOOD, operator of the Site; “Software” means every software product produced by Design Connected; and “Content” means any 3d file, image or any media or other material that you are downloading from the Site, together with any accompanying material. “Computer” is an electronic device that accepts information in digital or similar form and manipulates it for a specific result based on a sequence of instructions.
2. License Terms
a. We hereby grant you a perpetual, non-exclusive, non-transferable worldwide license to use the Products for the Permitted Uses (as defined below). Unless the activity or use is a Permitted Use, it is a prohibited activity or use.
b. You may only use the Content for those advertising, promotional and other specified purposes which are Permitted Uses (as defined below). For clarity, you may not use the Content in products for resale, license or other distribution, or if the original Content has been fundamentally modified or transformed sufficiently that it constitutes an original work entitling the author or artist to copyright protection under applicable law, and where the primary value of such transformed or derivative work is not recognizable as the Content nor is the Content capable of being downloaded, extracted or accessed by a third party as a stand-alone file. For example, you may not superficially modify the Content and sell it to others for use, reproduction or re-sale.
c. Only you are permitted to use the Content, although you may transfer files containing Content or Permitted Derivative Works to your clients, computers, or ISP for the purpose of reproduction for Permitted Uses, provided that such parties shall have no further or additional rights to use the Content and cannot access or extract it from any file you provide. You may install and use the Content in only one location at a time, although subject to the Prohibited Uses and the other terms of this Agreement, you are entitled to utilize the Permitted Uses an unlimited number of times. You may physically transfer the Content and its archives from one location to another, in which case you may use the Content at the new location instead.
d. You may use the Software for personal or enterprise purposes, transfer the installation files to different locations and use it as long as it does not violate the Permitted Uses below.
3. Permitted Uses
Subject to the restrictions described under Prohibited Uses below, the following are “Permitted Uses” of Content:
a. Advertising and promotional projects, such as CG visualizations, multimedia presentations, including film and video, commercials, broadcast and theatrical presentations;
b. Entertainment applications, such as books and book covers, magazines, newspapers, editorials, newsletters;
c. On–line or electronic publications, including web pages and/or internet broadcast;
d. Prints, posters, catalogues, brochures (i.e. a hardcopy) and other;
e. Any type of personal projects and/or artwork;
f. Any other uses approved in writing by Design Connected;
The following are “Permitted Uses” of Software:
a. Downloading, installing and using on one or multiple Computers.
b. Private transfer of the installation files within a company.
c. Use in combination with the explicitly mentioned Third-party Software products.
If there is any doubt as to whether a proposed use is a Permitted Use, you should contact Design Connected for guidance.
4. Prohibited Uses
You may not do anything with the Content that is not expressly permitted in the preceding Permitted Uses section. For greater certainty, the following are “Prohibited Uses” and you may not:
a. Use the Content in applications intended for resale;
b. Incorporate the Content in any product that results in a redistribution or re-use of the Content or is otherwise made available in such a manner that a person can extract or access or reproduce the Content as an electronic file;
c. Remove any notice of copyright, trade-mark or other proprietary right from any place it has been fixed on or embedded in the Content;
d. Sub-license, re-sell, rent, lend, assign, give away or otherwise transfer or distribute the Content or the rights granted under this Agreement;
e. Install and use the Content in more than one location at a time or post a copy of the Content on a network server or web server for use by other users;
f. Use or display the Content in an electronic format that makes it possible for it to be downloaded or distributed via mobile devices or shared in any peer-to-peer or similar file sharing arrangement;
Prohibited use of Design Connected Software:
a. Manual alternation the original files without permission or guidance by Design Connected.
b. Public distribution of the installation files without authorization.
c. Resale of Software without explicit permission.
5. Activation of and Access to the Design Connected Products
a. In order to use the Design Connected Products the end-user shall:
 Have a registration in designconnected.com (Design Connected ID);
 Purchase any of the 3d models or download software available on designconnected.com;
 Agree with the present License Agreement;
 Pay the charge applicable to the respective Product(s).
b. The end-user’s purchasing request shall be submitted by the consecutive performance of the following actions:
 Choosing a 3d model(s) by clicking on the "Add to shopping cart" virtual button;
 Choosing a method of payment and entering of invoice information (if applicable);
 Review of the information filled in the registration form;
 Confirmation of the purchasing request through the button “Place order”.
c. Design Connected immediately confirms the receipt of the payment by sending a communication to the end-user’s email address.
The term of this License Agreement shall commence on the date of its conclusion and shall remain in full force for any future use of the Products, which are paid and/or downloaded by the end-user from Design Connected.
7. Termination and Rescission
In case of termination or rescission of the present License Agreement, the end-user shall immediately cease the use of the Design Connected Products and shall be obliged to erase all copies of Design Connected Products made.
8. Amendment to the Present License Agreement
a. As far as the services and products of Design Connected are various and permanently increasing and modifiable with a view to their improving and widening, as well as in accordance with the changes in the applicable law, the present License Agreement may be amended unilaterally by Design Connected. Further amendments to the present License Agreement shall not affect any Content, which is already paid/prepaid/downloaded by the end-user without his/her prior consent.
b. Updates of the Design Connected Products may be granted to the end-user under additional or different terms.
9. Rights and Obligations of the End-User
The end-user undertakes:
a. To pay the charges for the corresponding Product(s), chosen by him/her;
b. Not to share free, resale, copy, multiply, distribute, modify or use Design Connected Content in any other way which is in violation of the present License Agreement;
c. When using the Design Connected Products the end-user is obliged:
d. To observe the applicable law, the present License Agreement and the rules of morality and good faith;
e. Not to breach material or non-material rights of third parties, including intellectual property rights over any of the components or elements, included in the Design Connected Products;
f. Not to perform and not to try to attain unauthorized use of the Design Connected Products.
10. Intellectual Property Rights
a. Design Connected exclusively owns or is entitled to grant any intellectual property rights over the Design Connected Products.
b. The law protects Design Connected Content as well as the original interior design products, reproduced in the Design Connected Content as three-dimensional models. Except as expressly stated herein, this License Agreement does not grant to the end-user any intellectual property rights over the Design Connected Products or over any original interior design products included in the Design Connected Content. Design Connected or the respective owner of the intellectual property rights over original interior design products, included in the Design Connected Content, reserves all rights not expressly granted.
11. Conclusion of the License Agreement.
a. By completing the payment and/or free downloads pages and clicking on the button “Place order” or “Download”, the end-user performs an electronic statement within the meaning of the Bulgarian Electronic Document and Electronic Signature Act and declares that he/she is acquainted with the License Agreement, accepts its terms and conditions and undertakes to observe it. The electronic statement, by its storage on the Design Connected 's server through a generally accepted standard for technical transformation that makes possible its reproduction, gains the capacity of an electronic document within the meaning of the quoted act. Design Connected may store in log-files on its server the end-user's IP address, as well as any other information necessary for the identification of the end-user and for the reproduction of his/her electronic statement of acceptance of the present License Agreement in case a legal dispute arises . The end-user may correct the information, which he/she filled in the payment/download pages and forms before the performance of the statement under the present paragraph.
b. All payments and/or content downloads performed on Design Connected.com and the statement under paragraph 14 above shall be performed by the legal representative of the end-user - legal entity.
c. The License Agreement shall take effect at the moment when the consent is expressed as described under paragraph 14 above. The License Agreement shall be concluded in English.
d. Design Connected shall confirm the receipt of the statement under paragraph 14 above by sending a communication to the end-user’s email address filled in the payment/download form(s). The communication shall include:
 The name, registered address and contact details of Design Connected to which the end-user may address any complaints;
 Hyperlink to the text of the present License Agreement;
 The charge for the requested Products, including all taxes;
 The arrangements for payment and performance;
 Information on after-sales services and guarantees, which exist (if any);
e. The payment request shall not impose obligation on Design Connected in cases where the email address of the end-user filled in the registration/payment form is wrong, incorrect or incomplete or where Design Connected has not received a valid payment of the charges applicable to the respective Content.
a. Design Connected makes no representations or warranties whatsoever as to the legality or validity of your use of the content. The content and accompanying materials (if applicable), are provided “AS IS” without warranty of any kind, either express or implied, including, but not limited to the implied warranties of non-infringement, merchantability, or fitness for a particular purpose.
b. Design Connected grants no rights and makes no representations or warranties with respect to the use of any names, trademarks, copyrighted designs or works in the content. It is your responsibility to make sure that all necessary rights, consents, or permissions that may be required for your use of any content are obtained.
c. Design Connected does not guarantee that the content, Design Connected website(s), or other materials, will meet your requirements or that use will be uninterrupted or error free. The entire risk as to the quality, performance and use of the content is assumed solely by you.
d. In no event shall Design Connected total aggregate liability to you, or to any third party claiming through you, arising out of or in connection with your use of or inability to use the Design Connected website and/or content exceed the monetary amount actually received by Design Connected from you for your use of the applicable content. Neither Design Connected nor any of its managers, employees, members or suppliers shall be held liable by you or by any other person or entity for any damages, costs or losses arising out of your use of the content, even if Design Connected has been advised of the possibility of such damages, costs or losses.
e. The Design Connected products may allow access to third parties’ websites. Design Connected is not liable for the content of these websites, the availability and the quality of the goods and the services provided through these websites or the performance of all undertaken obligations, pertaining to their provision, as far as the actions of third parties are not under the Design Connected control.
13. Force Majeure
Non-performance of the obligations by either party under this License Agreement, other than payment of money, shall be excused if the performance of such obligations is prevented or delayed due to any act or cause beyond the control of the non-performing party, and where such act or cause could not have reasonably been foreseen and avoided by such party; provided that such breaching party shall promptly notify the other party of the existence of such cause and shall at all times use the best efforts to resume and complete the performance promptly.
14. Written Form
The written form shall be considered accomplished by sending an email, clicking on a virtual button in web page, clicking on a check-box in the website Design Connected.com or similar actions, as far as the statement is technically stored in a way that allows for its reproduction.
15. Applicable Law
a. The present License Agreement shall be governed by and construed in accordance with the laws of the Republic of Bulgaria.
b. For all matters not explicitly provided for by the present License Agreement, the provisions of the General Terms and Conditions of Design Connected.com and of the Bulgarian legislation currently in force shall apply.
c. This License Agreement shall not prejudice the statutory rights of any party dealing as a consumer.
16. General Provisions
a. You specifically agree and acknowledge that you have, in addition to the terms of this Agreement, reviewed the terms of the Rules for using Design Connected.com and any other agreements which may be incorporated by reference therein, and to the extent of their incorporation in this Agreement you agree to be bound by them.
b. Design Connected failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right.
c. This Agreement is personal to you and is not assignable by you without Design Connected prior written consent. Design Connected may assign this Agreement without your consent to any other party so long as such party agrees to be bound by its terms.
d. If all or part of any provision of this Agreement is wholly or partially unenforceable, the parties or, in the event the parties are unable to agree, a court of competent jurisdiction, shall put in place of such whole or part provision an enforceable provision or provisions, that as nearly as possible reflects the terms of the unenforceable whole or part provision.
e. The parties agree that in case some of the clauses of the present License Agreement are found to be invalid, this shall not entail the invalidity of the License Agreement, its clauses or other parts of the contract. The invalid clause shall be substituted by the imperative rules of the applicable law or the established practice.
f. You agree to pay and be responsible for any and all sales taxes, usage fees, value added taxes and duties imposed by any jurisdiction as a result of the license granted to you, or your use of the Content, pursuant to this Agreement.
h. All disputes and claims, arising from this License Agreement or related to it, including those arising from or connected to its interpretation, validity, performance or termination, as well as disputes concerning the filling of gaps in this agreement or its adaptation to newly established facts, shall be referred for resolution to the Arbitration Court at the Bulgarian Chamber of Commerce and Industry, Sofia in accordance with its rules. The language of the proceedings shall be English.
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTOOD IT, AND HAD AN OPPORTUNITY TO SEEK INDEPENDENT LEGAL ADVICE PRIOR TO AGREEING TO IT. IN CONSIDERATION OF Design Connected AGREEING TO PROVIDE THE CONTENT, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT. YOU FURTHER AGREE THAT IT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND DESIGN CONNECTED, WHICH SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATION BETWEEN YOU AND DESIGN CONNECTED RELATING TO THE SUBJECT OF THIS AGREEMENT.
IN THE EVENT THAT YOU BREACH ANY OF THE TERMS OF THIS OR ANY OTHER AGREEMENT WITH DESIGN CONNECTED, DESIGN CONNECTED SHALL HAVE THE RIGHT TO DEACTIVATE YOUR ACCOUNT WITHOUT FURTHER NOTICE. SUCH DEACTIVATION SHALL BE IN ADDITION TO DESIGN CONNECTED’S OTHER RIGHTS AT LAW AND/OR EQUITY. Design Connected SHALL BE UNDER NO OBLIGATION TO REFUND ANY FEES PAID BY YOU IN THE EVENT THAT YOUR ACCOUNT HAS BEEN TERMINATED BY REASON OF BREACH, ANY SUCH BREACH OR BREACHES.
YOU UNDERSTAND THAT YOU SHOULD SEEK COMPETENT COUNSEL BEFORE USING THE CONTENT ON OR IN CONNECTION WITH ANY GOODS OR SERVICES OR FOR ANY OTHER COMMERCIAL PURPOSES.
RULES FOR THE USE OF THE WEBSITE DESIGNCONNECTED.COM
The following sets forth the rules for the use of the website Design Connected.com with respect to the provision of resources and services available for all customers on this website.
- “designconnected.com” (http://www.designconnected.com) is a website – a virtual informational resource in the Internet, owned by Design Connected which presents Design Connected’s Products and services and gives the users the opportunity to use different services, as well as to find information by hyperlinks to resources, situated on the Design Connected's server or another server, beyond the control of Design Connected.
- “Design Connected EOOD” (“Design Connected”) is a limited liability company, duly incorporated and existing under the laws of the Republic of Bulgaria, with seat and registered address in Plovdiv, 25 General Gurko Str., Bulgaria. Design Connected administers and controls the website Design Connected.com. The Headquarter office address is Plovdiv, Hristo Botev Blvd, 92B, Floor 3 with phone number +359 32 539 170.
- “Customer” is any natural person, who uses the website designconnected.com.
- “Malicious actions” are actions or inactions, violating the Internet ethics or causing damage to persons connected to the Internet or associated nets, as well as any actions that can be qualified as crimes or administrative offences according to the Bulgarian or other applicable legislation. The malicious actions include, but are not limited to, the following: sending of unsolicited communications (SPAM, JUNK MAIL), flooding, gaining access to resources by using somebody else’s rights and passwords, using system imperfections for own benefit or for gaining information (HACK), committing actions, that can be qualified as industrial espionage or sabotage, damaging or destroying systems or arrays of information (CRACK), sending systems for unauthorized remote access (“Trojan Horses”) or causing the installation of viruses, disturbance of the other Internet and associated networks user’s normal work, etc.
- “Design Connected Database” is a database organized as a catalog of three-dimensional models of original interior design products (including but not limited to furniture, accessories, lamps, carpets, etc.), which are created by Design Connected.
- Design Connected provides to the customer a set of resources and services predefined as free and available without prior registration on the web pages of Design Connected.com.
- The computer and other technical equipment, Internet access and the connection for the transmission of informational packages between the customer and the web page, necessary for the use of the website Design Connected.com, are to be ensured by the customer himself/herself. Design Connected is not liable in cases where the customer cannot access the Services due to problems which are not under its control (hardware or software problem, problem regarding the Internet connection, etc.).
- The present Rules shall not apply with respect to services, which are subject to particular rules, as well as with respect to the relationships between the customer and third parties.
- As far as the services provided by Design Connected are various and permanently increasing and modifiable with a view to their improvement and widening their range, the features and the regime for their provision (free access, upon prior registration or after registration and payment of a corresponding charge) may be changed at any time by Design Connected. Design Connected is entitled to discontinue the provision of these services as well as to block the access to the website Design Connected.com at any time at its sole discretion.
- The parents exercising their parental rights or the guardians of a person under age are liable for all damages caused by the latter to Design Connected or to third parties with respect to the use of the website Design Connected.com.
- As far as the services provided by Design Connected are various and permanently increasing and modifiable with a view to their improvement and widening their range, as well as in accordance with the legislative changes that concern the services provided, the present Rules may be amended unilaterally by Design Connected.
- In the event of amendment to these Rules, Design Connected undertakes to notify the customer by publishing in Design Connected.com a notice with the text of the changes or a hyperlink to a web page where the amended Rules are available.
- Design Connected provides to the customer:
- limited access to Design Connected Database and to information about the designer and the producer of the original interior design products included in it without option for combining their three-dimensional models and designing interior compositions. In order to use the option for combining three-dimensional models of original interior design products and designing interior compositions the customer shall have a registration in Design Connected.com, shall pay certain charge defined on the respective web page and shall agree with the respective License Agreement;
- access to other text, graphic, audio and video materials and other resources on designconnected.com.
- access to software and scripts developed to enhance the work of 3d professionals in different aspects.
- The customer is obliged to observe the terms and conditions regarding the regime for use of the services as well as regarding any other line of conduct determined by Design Connected for the purposes of protecting or improving the quality and reliability of the services.
- All intellectual property rights regarding the content on the website Design Connected.com, including but not limited to, the text, pictures, designs, graphics, photos and other video material, sound material, format, software, data compilations, databases (including Design Connected Database) and other materials, as well as the intellectual property right regarding the services, are subject to protection under the Bulgarian law and are the sole property of Design Connected or the referred third party granting the right to use these rights to Design Connected. The customer may not use the website designconnected.com, the services or any element of the content thereof, in any other way other than for their respective purposes.
- The right of access of the customer does not include the right to copy or reproduce the content of Design Connected.com or any part or element of it or to use any intellectual property objects owned by Design Connected or by any third party, unless it involves non-substantial volume of content only for the purposes of personal and non-commercial use which does not prejudice the lawful interests of the authors or any other owners of intellectual property rights. Notwithstanding the above, the customer may not remove any designation or information regarding the trademark or the ownership of other kind of intellectual property rights over the available materials.
- The customer may not make the content of the designconnected.com or any element thereof available in any way to third parties and may not multiply it. This, inter alia, means the customer may not extract and/or reuse substantial parts of the content of Design Connected.com and/or repeatedly and systematically extract and reuse non-substantial parts of the content without the written permission of Design Connected.
- When using the website Design Connected.com, the customer is obliged not to upload on the Design Connected's server, transmit or otherwise make available to third parties information, data, text, sound, files, software, music, photos, designs, graphics, video, messages, as well as any other materials, which:
- contravene the Bulgarian legislation, the applicable foreign law, the present Rules, the Internet ethics, the rules of morality and good faith;
- contain a threat to human life or physical integrity;
- have advertising purposes, unless Design Connected has granted its prior consent;
- have pornographic content or any other content which endangers the normal mental development of minors or violates the rules of morality and good faith;
- have content that violates human rights or freedoms;
- contain commercial or industrial secrets or other information protected by the law;
- are subject to third parties' right of intellectual property, unless right holder has granted its consent ;
- violate any pecuniary or non-material rights or lawful interests of third parties.
- In case of breach of any of the requirements under the preceding paragraph Design Connected is entitled immediately and without notification in advance to suspend the access of the customer and the third parties to the respective content, information or materials. In this case Design Connected shall have the right to notify the competent authorities regarding the ascertainment of the respective breach.
- When using the website Design Connected.com the user is obliged:
- to observe the Bulgarian legislation, the applicable foreign law, the present Rules, the Internet ethics, the rules of morality and good faith;
- not to offend any reputation and not to instigate violent change of the constitutional order, crime, cause harm to a person or to inflame a racial, national, ethnics or religious enmity;
- not to promote fascist or other antidemocratic ideology;
- not to breach material or non-material rights of third parties, including intellectual property rights;
- to inform immediately Design Connected of each instance of committed or discovered breach regarding the use of the website Design Connected.com;
- not to introduce himself/herself as a representative of a legal entity or group of persons, who he/she is not authorized to represent, or to mislead in other way third parties about his/her identity or affiliation to a certain group of persons;
- not to perform malicious actions.
- All customers are prohibited from uploading on the Design Connected's server, sending, delivering, disseminating, making available to third parties or used in any way computer programs, files, attachments or other materials or information, containing computer viruses, systems for unauthorized remote access ("Trojan horses"), computer codes or materials, intended to interrupt, impede, breach or restrict the normal functioning of computer hardware or software or telecommunication devices or intended to perform unauthorized penetration in or access to foreign resources or software.
- Every customer is obliged not to perform and not to try to attain unauthorized access to the services provided, to user profiles, computer systems or networks, connected with the Services provided, by cracking or using other's passwords or by any other methods.
- Design Connected does not have obligation and objective capacity to control the way in which the customer uses the website Design Connected.com or to seek facts or circumstances indicating illegal activity related to this use.
- Design Connected may place hyperlinks and advertisements on the website Design Connected.com for selling goods and rendering services by third parties - partners of Design Connected. Design Connected is not liable for the availability and the quality of these goods and for the contents of these services, as well as for the performance of all undertaken obligations, pertaining to their provision, as far as the actions of the third parties - partners of Design Connected, are not under the Design Connected's control.
- Design Connected is entitled, but not obliged, to remove, delete or block at its own discretion any part or element of the website Design Connected.com content.
- Design Connected is entitled, but not obliged, to save any content, situated on its server and to submit it to third parties and to the respective authorities in case this is necessary for the protection of the rights, lawful interests and security of Design Connected or third parties, as well as in the cases, when the respective content is required by the respective state authorities.
- Design Connected takes all the due care the content available on Design Connected.com to be correct but does not guarantee the authenticity and the thoroughness of this content, unless provided otherwise on the website Design Connected.com.
- Design Connected does not guarantee that the services provided will be uninterrupted, timely, trustworthy, secure and free from mistakes, as far as this is beyond the abilities, control and the will of Design Connected. Design Connected is not responsible for non-provision of the services if circumstances which are out of the Design Connected's control occur - cases of force majeure, chance events, problems with Internet and with the provision of the services outside Design Connected's control.
- Design Connected does not guarantee that the services provided are untouched by computer viruses, Trojan horses or other similar programs and systems, disturbing the normal work of the computer systems.
- The use of the website Design Connected.com is entirely at the risk and the sole responsibility of the customer.
- Design Connected is not responsible for damages caused to the customer during the use of the website Design Connected.com, unless they have been caused deliberately or due to gross negligence on the part of Design Connected.
- Design Connected is not liable for damages to the software, hardware or telecommunication devices, neither for the loss of data, resultant of any content sought, uploaded or used in any way through the medium of the services provided.
- Refund Policy:
- If you didn't test our free 3d models, please do so before you place your order to make sure that the product you are purchasing satisfies your needs in general.
- Customers are eligible for refunds if there is something clearly wrong with a particular model. Customers are only eligible for a refund if we are notified within 5 days of purchase.
- Design Connected reserves the right to refuse a refund request - the refund reason should be well-grounded.
- If a refund is granted, you will be legally bound to remove all copies of the purchased files.
- Design Connected customers have 3 months to use the remaining money from the last prepay made before they expire. After that period the system will automatically redeem any expired prepay money from the account. Please send us a refund if you will not use all of your prepaid money within the 3 months period.
If you have any questions, concerns or comments, please call us at +359 32 539 170.
YOUR PRIVACY IS IMPORTANT FOR US.
What personal data we collect
Personal information is data that can be used to uniquely identify or contact a single person.
When you register for an account (Design Connected ID), purchase or download Products or participate in an online survey, we may collect information, including your name, mailing address, email address, phone number and other information you may be asked to provide.
It’s important to know that we do not store on file your credit card details you provide when you make a purchase on designconnected.com.
How we process your personal data
The personal information we collect allows us to keep you posted on the latest 3d models, announcements, events and software updates. We may also use it to do personal surveying and sales activities. It’s helping us to improve our services and content. If you don’t want to receive any emails from us, you can opt out anytime by updating your account preferences or email our support team.
Use of this site requires personal data processing of a client in the following matter: First and last name, email address and payment information. Data will be processed by Design Connected in a way that is crucial to agreeing on a contract, as well as its fulfillment.
Transaction data, in that personal data, can be transferred for the benefit of Stripe, on the terms that it will beneficial on in-service connected to order payments. A client has the right to see the content of his data and any corrections made to it. Sharing of information is voluntary, however, at the same time, it is crucial to using this site.
We also use your personal data to develop new products and services or for internal data analysis and research.
Use of non-personal data
We may also collect non-personal data which does not permit direct association with any specific individual. We may use and/or disclose non-personal data for any purpose.
We may use “cookies” to better understand our website visitor’s behavior or to remember personal information when you use our website to offer you better and more personal experience.
The following information is collected with “cookies” on designconnected.com:
- your IP address or proxy server IP address’;
- the domain name you requested;
- the name of your internet service provider is sometimes captured depending on the configuration of your ISP connection;
- the date and time of your visit to the website;
- the length of your session;
- the pages which you have accessed;
- the number of times you access our site within any month;
- the file URL you look at and information relating to it;
- the website which referred you to our Service; and
- the operating system which your computer uses.
This information is used for internal and external analysis tools (Google & Facebook Analytics). The “cookies” are utilized for targeting and marketing through the networks of Google and Facebook.
You can disable or delete the “cookies” of your browser or use various tools to prevent their collection. This can lower the experience on our websites.
Design Connected online services use Geotrust certified Secure Sockets Layer (SSL) encryption on all web pages where personal data is collected.
Disclosure to third parties
We will not reveal any personal data and will not provide or transfer the collected personal data to third parties – state or municipal authorities, companies, natural persons and others, except in the following cases:
- you have expressed your explicit consent during or after the registration process;
- the personal data is duly requested by competent authorities in compliance with the applicable law; or
- in other provided for by the applicable law.
Opt-out of service
We will only contact you if you’ve given your consent to receive information from us. You can change these setting in your account.
If you want to permanently remove your account from our database, please contact our support team.
The General Data Protection Regulation (GDPR), is a European privacy law that will go into effect on May 25th 2018. Established by the EU Parliament, the GDPR regulates how individuals and organizations can obtain, use, store, and remove personal data. The full text can be found here.
The Data Protection Principles include the following requirements:
- Personal data must be processed in a fair, legal, and transparent way. It should only be used in a way that a person would reasonably expect.
- Personal data should only be collected to fulfill a specific purpose, and it should only be used for that purpose. Organizations must specify why they need the personal data when they collect it.
- Personal data should be held no longer than necessary to fulfill its purpose.
- People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and request that their data be updated, deleted, restricted, or transported to another organization.
If you, as an EU citizen, want to request a copy of your data or imply that we have change or delete it, please, contact our support team.
We are here for you
We are working with our customers to answer any questions and address any concerns regarding how we protect their personal data. If you have any questions, please don’t hesitate to reach out.