a. Yes. A free account registration is required in order to purchase and download any 3d models from Designconnected catalogue. Sign-up now

a. No. Your prepay balance is active for an unlimited time.

a. You can download at no additional charge any previously downloaded models directly by clicking on the Download model icon or the Download model button which are available for all successfully purchased models.
Additionally you can download again your models from My downloads page in the Account management section where all your successfully purchased models and all past downloads are logged.

a. You can download your purchased models at My downloads page. Please, note that when you log in the system will automatically allow you a direct download using the Download model icon/button available for all the models you have purchased.

a. An invoice for your order will be automatically generated using the Billing details you have provided during the payment process. If you’d like to have your invoice issued using different details just check the “My business details are different then my billing details” option on the Payment details page and fill in the info required.

 a. Yes, it’s free to join and create your personal account at designconnected.com.Sign-up now >>

a. No. All successfully purchased models are permanently stored in your My downloads page and will be available for unlimited number of downloads/re-downloads.

a. You can use the Request 3d file format form available on each product’s page to send us a custom file format request. We do not charge additional fees for file conversions but please, note that some 3d file formats might not be availabe for a particular model.

a. You can make a payment using Visa/Mastercard credit/debit card directly on Designconnected website or you can choose the Paypal payment option if you have a Paypal account.
Additionally a bank transfer option is available. Please, note that In order to have your order processed without any delays you will need to send us an email confirming that the bank transfer has been done.

a. We record each purchase and download you make. Simply log into your account and go to Account management section and then to Payment History or My Downloads tabs for more details.